Shipping and Payments

DELIVERY CHARGES

Our delivery charges are as follows:

RegionStandard (GBP)Standard (EUR)Standard (USD)
UK £8.00 €9.00 $10.00
Continental Europe £15.00 €17.50 $20.00
Rest of the World £15.00 €17.50 $20.00

We ship to almost anywhere in the world! Note that each order can only be delivered to one location. If you do not find the countries listed during the checkout process on our website, please contact us at customerservice@perfectmoment.com.

Delivery Times

Please see our estimates for delivery times below. We will try our best to meet these estimates but cannot guarantee that such estimates must be met. A confirmation email with the tracking number will be sent when your item has left the warehouse so that you can track it should you want an up-to-date shipment status.

Below are the Standard Delivery times from the time you receive your shipping confirmation email. (For reference only, actual delivery times may differ)

RegionStandard
UK Up to 2 days
Continental Europe Up to 3 days
Rest of the World* Up to 7/10 days

*May vary due to additional information required by Customs

Exceptions

  • If an order is placed on Friday after 2pm or over the weekend/public holiday, the earliest it will ship is the next working day.
  • Some zip codes are not available, to confirm availability please contact customerservice@perfectmoment.com
  • Additional validation Direct with the purchaser may be required for orders over certain values and can delay delivery.

PAYMENTS

Credit Card Payment

Make convenient and secure payments with your credit card. We accept Mastercard, Visa or American Express. In the case of returns, the corresponding value of the products returned will be credited to your card after receipt in our warehouse.

3D SECURE

What it means (Verified by VISA, MasterCard® SecureCode™ and SafeKey by American Express)
To make your credit card payment on the internet even more secure, Perfect Moment uses the internationally recognized security standard 3D Secure (Verified by VISA, MasterCard® SecureCode™ and SafeKey by American Express). 3D Secure significantly reduces the risk of credit card fraud by making it more difficult for unauthorized third parties to misuse credit cards. When using 3D Secure, your credit card data is protected by an additional password, which enables particularly secure processing of credit card transactions on the internet through special encryption procedures. A misuse of your credit card is thus almost impossible.

If your credit card provider has adopted this procedure, you will be asked to authenticate yourself as the legal card holder using an additional password when you make your purchase. You will be asked for your password only after you have selected your credit card as payment method and entered your credit card details. Once you have confirmed your order by “Buy now”, you will first be informed about 3D Secure. Then you will be forwarded to a secure page of your credit card institute. Here you will be asked to enter your password. After you have entered your password, it will be verified within a few seconds to verify your identity. The transaction is only approved afterwards. If you do not have a password yet, you can register directly and free of charge with your bank while you are still placing your order. You may alternatively choose another payment method. The password you entered during registration is only known to you and your bank and will be asked for again for every new order.

PayPal Payment

PayPal is an online payment service provided by PayPal (Europe) S.à.rL & Cie., SCA. To use this payment method, you will either need a PayPal account with which you can simply pay by entering your e-mail address and your password. Your PayPal account will then be debited with the amount of your order. Or you can use to process payments via Mastercard,  Maestro, Visa debit & credit, Discover and Amex.

WHICH CURRENCIES CAN I SHOP IN?

The currency that you shop with is determined by selecting the currency at the top of the page, once selected prices will be displayed in the relevent currency and during checkout before completing your purchase. If your local currency is unavailable, please select the one most suitable to you. Please note your Bank or Card provider may include a surcharge for for processing payments outside of its standard currency.

WHEN WILL MY CARD BE CHARGED?

Perfect Moment will take payment at the point your order is placed on our site.

WHICH PAYMENT METHODS ARE ACCEPTED?

Via Paypal: Mastercard,  Maestro, Visa debit & credit, Discover and Amex.

Via SagePay: Mastercard, Visa, Visa Debit, AMEX

WILL MY PERSONAL DETAILS BE SAFE

We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. 
For further details, please see the Perfect Moment 
Privacy Policy.